Because of a long effort over the years for companies to become better at providing services, they became more dependent on third-party services (technology providers, platform providers, and services companies). As a result, they now need to become more sophisticated in monitoring the risks of services from third parties. This requires that they professionalize how they procure and manage these services and requires a more in-depth understanding of changes in their vendor/providers’ management, financial positioning, and capabilities.
Oscar Health’s +Oscar Platform May Signal a Turning Point for Healthcare Payer Product Innovation
Product innovation has been lacking in the healthcare payer product space. But [...]