Sharma Nimish

Senior Analyst

Displaying 1-7 of 7

Market Insights™
Are Consumers Ready for Gen AI.pptx - Last saved by user
CX / Customer Experience

Are Consumers Ready for Generative AI-augmented Interactions? | Market Insights™

Sharma Nimish by Nimish Sharma and 3 others
Market Insights™
CX / Customer Experience

Top Consumer Issues with Customer Support | Market Insights™

Sharma Nimish by Nimish Sharma and 3 others
Market Insights™
CX / Customer Experience

Consumer Sentiment Related to Customer Experience in Media & Entertainment | Market Insights™

Sharma Nimish by Nimish Sharma and 3 others
Market Insights™
CX / Customer Experience

Customer Service Channel Use by Age Group | Market Insights™

Sharma Nimish by Nimish Sharma and 3 others
Market Insights™
CX / Customer Experience

Consumers’ Willingness to Share Data by Type of Gen AI System | Market Insights™

Sharma Nimish by Nimish Sharma and 3 others
PEAK Matrix®
Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment 2024
Service Provider Industry

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment

Sharma Nimish by Nimish Sharma and 3 others
LinkedIn Live
What Are the Benefits and Barriers of Impact Sourcing in CXM?

What Are the Benefits and Barriers of Impact Sourcing in CXM? | LinkedIn Live

On-Demand LinkedIn Live

1 hour