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Market Insights™
Generative AI Deployment Trends in Customer Experience
CX / Customer Experience Outsourcing

Generative AI Deployment Trends in Customer Experience | Market Insights™

by Simran Agrawal and 3 others
Market Insights™
Gen AI Deployment’s Impact on CX
CX / Customer Experience Outsourcing

Gen AI Deployment’s Impact on CX | Market Insights™

by Simran Agrawal and 3 others
Videos
CX / Customer Experience

A Conversation with Sprinklr CEO Ragy Thomas: AI and Customer Experience

by Sharang Sharma
Blogs
Amazon and heallthcare
Healthcare Industry

The Healthcare Professional (HCP) Engagement Blueprint: Winning Strategies for Building Lasting Connections | Blog

by Animesh Solanki and 2 others
Blogs
Banking Industry Technology Industry

From Banking Giants to Tech Innovators: FNZ’s New Leadership, 1-billion-dollar Investment, and its Impact on the Wealth Management Industry | Blog

by Kriti Gupta and 2 others
Blogs
Shared Services / Global Business Services Centers

Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

by Deborah Kops
Press Releases
ESG and Sustainability

Everest Group hails the tech services industry – with previous promise to help support impact sourcing market still on-going, and a pledge in place to now reach 1 million people by 2030!

by StaffWriter
Events

AR Impact: Supporting Growth through Proposal Precision | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Events

Global Services Market Update: Leveraging Providers for GIC Success | Webinar

On-Demand Webinar

1 hour

PEAK Matrix®
US Contingent Talent and Strategic Solutions PEAK Matrix

US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment – Industrial

by Priyanka Mitra and 2 others