Seven Key Global Services Market Developments in 2019 and the Outlook for 2020
The global services industry saw a dramatic shift in 2019 across multiple [...]
report | Global Services Market Pressing Issues
Highlights of enterprises’ growth sentiments, key priorities, challenges, and outlook for 2020, with a deep dive into GBS (Global Business Services) /GIC (Global In-house Centers) stakeholder groups.
Hrishi Raj Agarwalla is a Practice Director in Everest Group’s Global Sourcing team. In this role, he assists clients on topics related to global services delivery locations and workforce strategy. Hrishi has rich experience across projects covering location selection, delivery portfolio optimization, cost/talent benchmarking, and sourcing strategy. In addition, Hrishi also manages Everest Group’s Market VistaTM membership offering, which includes a suite of quarterly and annual reports that capture the key developments across multiple aspects of the global services industry including outsourcing transaction trends, Global In-house Centers (GICs) activity, locations risks and opportunities, and service provider developments with perspectives on latest industry themes.
Prior to joining Everest Group, Hrishi was a Senior Analyst with Evalueserve. He holds a bachelor’s degree in architecture from Indian Institute of Technology Roorkee.