Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations
The global services industry’s confidence waned in 2023 after a banner post-pandemic [...]
report | Global Services Market Pressing Issues
By Hrishi Agarwalla, Vice President, GS
Highlights of enterprises’ growth sentiments, key priorities, challenges, and outlook for 2020, with a deep dive into GBS (Global Business Services) /GIC (Global In-house Centers) stakeholder groups.
Hrishi Raj Agarwalla is a Vice President, GS in Everest Group’s Global Sourcing team. In this role, he assists clients on topics related to global services delivery locations and workforce strategy. Hrishi has rich experience across projects covering location selection, delivery portfolio optimization, cost/talent benchmarking, and sourcing strategy. In addition, Hrishi also manages Everest Group’s Market VistaTM membership offering, which includes a suite of quarterly and annual reports that capture the key developments across multiple aspects of the global services industry including outsourcing transaction trends, Global In-house Centers (GICs) activity, locations risks and opportunities, and service provider developments with perspectives on latest industry themes.
Prior to joining Everest Group, Hrishi was a Senior Analyst with Evalueserve. He holds a bachelor’s degree in architecture from Indian Institute of Technology Roorkee.
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