Event

2024 Landscape: What will Enterprises expect from Gen AI and their Service Providers? | Breakfast Briefing

January 25

8:30 a.m. – 10:30 a.m. BST | Central London

At our exclusive Breakfast Briefing in London, we shared insights following our Key Issues 2024 Study. Speakers delved into key business challenges, strategies, and industry insights, to help kickstart your year and stay ahead of the curve in 2024.

Everest Group’s Key Issues 2024 study captures the pulse of IT-BP industry leaders from across the globe to uncover major concerns, expectations, and trends, and how they plan to drive accelerated value through global services in 2024. Themes include the global services industry outlook, key business challenges and priorities, expectations from service providers, expected changes in outsourcing deals, digital and next-generation capability priorities, and the impact of Gen AI, among others.

Contact Susan Sehmi for further details.

https://www.youtube.com/watch?v=RRDq6dgdMZs

Speakers

Rohitashwa Aggarwal
Partner, Global Business Services, Everest Group

Saffron Demel-Espeute
Category Efficiency Manager – Outsourcing, Santander

Toby Goldblatt
Senior Executive & Investor, AI, Data & Tech

Julian Herbert
Vice President, Information Products, Everest Group

Nitish Mittal
Partner, Technology, Everest Group

David Rickard
Partner, Customer Experience Management, Everest Group

Ricky Sundrani
Partner, Pricing Assurance, Everest Group

Anil Vijayan
Partner, Business Process Services, Everest Group