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High on vision, not so much on customer satisfaction – the story of automation in BPS so far
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Analyst Relations Newsletter Q1 2023: Key Highlights from Custom Research
How a Strategic Engagement Review (SER) can Maximize Client Relationships | Advisor Relations Newsletter
HP’s Strategic Decisions – What’s the Next Shoe to Drop? | Gaining Altitude in the Cloud
IT Outsourcing in Insurance – Annual Report 2015: The Digital Frontier | Market Insights™
IT Outsourcing (ITO) in the Life Sciences Industry – Annual Report 2015: Integrated Services Strategy in the Age of Digital | Market Insights™
Outsourcing in the Great Resignation – What’s Working and What’s Not? | Virtual Roundtable