The client, a leading provider of healthcare payer and provider BPO services wanted to understand emerging trends and their impact on the claims processing ecosystem within the healthcare market. The client also sought to understand the key gaps in its current offerings portfolio and to develop a way forward to address these gaps.
Everest Group’s approach: Everest Group conducted a detailed assessment of the claims processing technology and services ecosystem, and identified and evaluated multiple paths that the provider could pursue. We also helped the service provider create a targeted pitch deck, along with internal strategy documents, to help the sales team effectively converse with clients.
Everest Group’s approach: We conducted a detailed analysis on more than 20 single-country markets and prioritized the identified countries based on market attractiveness of the opportunity. For each country, the analysis covered the following dimensions:
We presented detailed, actionable insights and recommendations for each target country on go-to-market strategy, target buyer segments, and solution elements to consider, all of which helped the client shape its approach, market entry, and growth strategy.
High on vision, not so much on customer satisfaction – the story of automation in BPS so far
Big Data and Analytics Services in Global Insurance PEAK Matrix Assessment 2016
Smart contract, a complex set of software codes with components designed to automate execution and settlement, is the application layer that makes much of the benefits of blockchain technology a reality
Smart contracts technology is evolving rapidly, to get a deeper understanding of the various components of smart contracts, read our latest research on the topic
After slow uptake from 2000 through about 2011, technology adoption in BPS hit a tipping point, spiking in 2012-13
Read our blog on the phenomenon, “Carbon Dating Technology in BPS”
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