8 elements to consider setting up shared services: context, objectives, role & scope, location, business case, setup model, implementation strategy, governance models
Articulating the vision and the scope is the first step to determining a shared services / global in-house center’s role
Planning, implementation, and transition / go-live
People say data is the new oil – but is it? That’s the hype; let’s look at some facts. The sheer amount of data in the universe is growing: there will be 40 zettabytes of data in the digital universe by 2020 – that’s roughly 10 times the data that existed in 2018. However, less than 5% of this data is tracked and translated into structured form, and the amount of data that is actually used is even less.
Read the article by Everest Group analysts Rohitashwa Aggarwal and Shailee Raychaudhuri in Intelligent Sourcing
6 initiatives to foster innovation in shared services centers / global in-house centers
Walking the innovation tightrope: best practices and call to action for shared services centers / global in-house centers
The shared services / global in-house center innovation equation
Defining innovation in shared services centers / global in-house centers
Enterprises are leveraging Shared Services Centers / Global In-house Centers to drive innovation in data & analytics, technology & process, and products
In an age in which sustainable advantage is increasingly transient, organizations need to adapt endlessly – to the point of embedding innovation in their business DNA. Consequently, the historically predominant CXO “delivery” mindset is shifting to a “business outcome” mindset. Firms that fail to adapt to rapid technological advances, constantly evolving customer expectations and intensifying global competition may find themselves unable to compete.
Rohitashwa Aggarwal and Parul Jain explain more about innovation in an article in Intelligent Sourcing
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