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Conversations with Leaders – Episode 9 | LinkedIn Live

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1 hour

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The Global Business Services (GBS) model is the consolidation of various business support functions into a centralized service delivery model. Although the model is generally global for most companies, establishing multiple sites has primarily been needs-based rather than carefully planned as an integrated strategy.

Watch this LinkedIn Live conversation with Mohua Sengupta, Head, Novartis Corporate Centre Hyderabad, and Rohitashwa Aggarwal, Everest Group Partner, as they discuss approaches to integrating multiple shared services sites into a GBS network and why it’s crucial for achieving operational efficiency, cost savings, and strategic alignment within an organization.

During this engaging discussion, we explored:

  • The benefits of integrating multiple sites into a GBS model
  • The enablers of an integrated GBS model
  • How to achieve high levels of integration

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