Tag: service providers

Generative AI and ChatGPT: Separating Fact from Fiction | LinkedIn Live

LINKEDIN LIVE

Generative AI and ChatGPT: Separating Fact from Fiction

View the event on LinkedIn, which was delivered live on Thursday, April 13, 2023.

If you haven’t experimented with ChatGPT yet, you have at least been following the recent buzz⚡.

💻ChatGPT is one recent example of Generative AI that companies are jumping into. However, while the technology itself has immense potential, much of the recent adoption 👥 has been driven by hype .

What exactly is Generative AI? It is an evolved form of Artificial Intelligence (AI) technology that generates new content in the form of text, images, videos, audio, codes, and more – consensus is that it will influence enterprises and providers significantly.

📢 In this LinkedIn Live, we will provide buyers and providers insights into the latest developments and opportunities, as well as the challenges and possible misconceptions in this dynamic market. The speakers will also discuss how organizations can benefit from Generative AI and what factors to consider while using and investing in it.

What questions does the event address?

✅ What are the strengths and limitations of Generative AI (and ChatGPT) in its current form?
✅ What are some high-value applications and use cases?
✅ What do enterprises and service providers need to keep in mind while adopting Generative AI?
✅ What are the major challenges and best practices to assist adoption?

Meet The Presenters

Andrew Burgess Headshot square
AI Strategist and Ethicist
Founder & CEO, Greenhouse Intelligence
Rickard David
Everest Group
Vijayan Anil
Everest Group

Frictionless Customer Experiences: The Key to Unlocking Satisfaction | LinkedIn Live

LINKEDIN LIVE

Frictionless Customer Experiences: The Key to Unlocking Satisfaction

View the event on LinkedIn, which was delivered live on Wednesday, March 29, 2023.

The ideal customer experience has shifted as customers opt for more effortless self-driven digital interactions💻. To meet this need, organizations must eliminate hurdles within the customer experience, making it seamless, simple, and frictionless.

In this LinkedIn Live session, Everest Group analysts will be joined by Bill Price, co-author of the recently published book 📕, “The Frictionless Organization: Deliver Great Experiences with Less Effort.” Bill will define the frictionless organization and how it can deliver smoother customer experiences, save money, and increase revenue 📈.

Together, the speakers will discuss key insights from the book, provide real-time analyst reactions, and offer recommendations for organizations.

What questions does the event address?

➡️ What causes friction in customer experiences?
➡️ What are the benefits of removing friction?
➡️ How can friction be removed?

Meet The Presenters

Will 2023’s Economic Environment Level Outsourcing Price Increases? | LinkedIn Live

LINKEDIN LIVE

Will 2023’s Economic Environment Level Outsourcing Price Increases in APAC?

View the event on LinkedIn, which was delivered live on Wednesday, March 15, 2023.

In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will we finally see opportunities to lower costs 📈?

Join this LinkedIn live as our outsourcing pricing experts provide insights tailored to the Asia-Pacific (APAC) region into how pricing is likely to shape up in 2023.

What questions will the event address?

✅ What does current outsourced deal pricing look like in the APAC region?
✅ What is the future outlook for pricing in APAC?
✅ What should enterprises do to ensure commercial competitiveness for their deals in a fast-changing environment?

The Talent Treasure Hunt: Where Are the Best Locations? | Webinar

ON-DEMAND WEBINAR

The Talent Treasure Hunt: Where Are the Best Locations?

In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets where demand is slowing, and the right talent can be found.

Join this webinar as our experts discuss which markets are hot and which are fizzing out. They will also explore which roles are in high demand across industries and geographies. 

Whether you’re a workforce strategy executive, sourcing leader, or delivery head, this webinar will provide valuable insights and actionable advice to help you find and attract the best talent for your organization.

What questions will the speakers address?

  • What are the top trends across key delivery locations?
  • Which locations are getting hotter vs. cooler from a talent demand perspective?
  • What roles are witnessing slowing demand?
  • Are tier-1 cities really as congested as we think they are?

Who should attend? 

  • Workforce strategy heads
  • Location strategy heads
  • GBS strategy heads
  • Delivery heads
  • CHROs
  • HR heads
  • Sourcing and vendor management teams
  • Global sourcing heads
Vice President
Vice President
Practice Director

The CIO’s Guide to Smarter Vendor Negotiation: 10 Tips | In the News

In an IT marketplace marked by turbulence, inflation, and economic uncertainty, the process of contracting with vendors for technology products and services has gotten significantly more challenging for CIOs.

IT leaders may find that prices are going up without an accompanying increase in benefits, with technology providers — less dependent on any one industry or geography — taking a harder line on deals, says Achint Arora, Partner at Everest Group.

Read more in CIO

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.