5 Differentiated talent capabilities of Pinnacle Shared Services / Global In-house Centers: Talent strategy, talent acquisition, and talent development, technology, and performance management
3 ways Pinnacle Shared Services / Global In-house Centers Outperform Others: cost, operational, and business impact
Digital Pinnacle Enterprises™ – the best digitally performing manufacturing organizations – differentiate from the rest in five key areas
Industry 4.0 – automation and data exchange in manufacturing technologies – is helping manufacturers to achieve their goals of reducing cost and increasing profitability through improvements and optimization across the value chain
I spoke with Peter Quinn, who orchestrated the highly successful Robotic Process Automation (RPA) implementation at a large wealth management firm, about some of his insights and lessons learned. In that discussion, two of his methodologies stood out to me. That’s because they’re great examples of key enablers for achieving superior business outcomes through RPA. His methodologies for funding the implementation and for change management led to capturing greater ROI from RPA.
In our Pinnacle Model™ research at Everest Group, we investigated more than 200 leading companies undertaking RPA adoption. While the cost savings from RPA were similar across all the enterprises we studied, we found that Pinnacle Enterprises™ – those that achieved superior business outcomes – achieved a significantly higher (4X) return on investment.
Digital leaders in insurance outperform others in all digital maturity dimensions
Digital leaders in insurance focus on 5 key areas: digital strategy, digital talent, process transformation, technology adoption, and innovation.
Banking & financial services firms’ have their largest skill gap in big data, cybersecurity, and cognitive & AI