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Market Insights™
Key Drivers of the Anticipated Work-at-Home-Agent Resurgence
CX / Customer Experience

Key Drivers of the Anticipated Work-at-Home-Agent Resurgence | Market Insights™

by Aishwarya Barjatya and 1 other
Blogs

The Top 10 Predictions That Will Revolutionize CXM in 2025 | Blog

by Jagrit Kasera and 1 other
Market Insights™
Current-State-of-Gen-AI-Adoption-Role-of-Third-party-Providers-in-Gen-AI-Implementation-2048x1072

Current State of Gen AI Adoption – Role of Third-party Providers in Gen AI Implementation | Market Insights™

by David Rickard and 2 others
Events
12-10-2024 - Mapping the Next - 1200x628 - GTP

Mapping the Next: Key Priorities for 2025 | Webinar

On-Demand Webinar

1 hour

Market Insights™
Digital Services Insurance Industry

Digital Experience Platforms | Market Insights™

by Vanshika Notani and 3 others
Blogs
CX / Customer Experience

Beyond the Buzz: Is Your Contact Center Data Truly Gen AI-Ready with the Right Data Strategy? | Blog

by Mohit Kumar and 1 other
Blogs
Automation CX / Customer Experience Financial Services Industry Healthcare Industry Human Resources Services Insurance Industry Internet of Things IT Services Life Sciences Industry Talent

What is Everest Group Engage and the Pragmatic Edge? Announcing Everest Group Engage 2025 – London | Blog

by StaffWriter
Blogs
Automation CX / Customer Experience Technology Industry

Beyond Automation: How Conversational Artificial Intelligence (AI) Chatbots Enhance Customer Engagement | Blog

by Simran Agrawal and 2 others
Blogs
CX / Customer Experience

The Product-led Operating Model (PLOM) Transition: Why Your Strategy Might Be Obsolete? | Blog

by Parul Trivedi and 1 other
Webinars
11-05-2024 - The Year in Review for CXM_1200X628_GTP

The Year in Review for CXM: Market Developments and the Outlook for 2025 | Webinar

On-Demand Webinar

1 hour