Enterprise spending priorities in traditional areas have largely matured, and they have a playbook on how to optimize it. However, a wave of new pressures – including evolving regulations, geopolitical shifts, supply chain disruptions, tariffs, and rising customer experience (CX) expectations – is forcing executives to rethink how they can do more with less.

With the rapid advancement and availability of new technologies, the question now is: What areas of enterprise spend remain untouched, and how can executives optimize these areas while delivering on the promise of AI and CX?

What questions did the webinar answer?

As an enterprise tech or operations leader, what new ways can I leverage my sourcing options that I haven’t done in the past?
As a service or tech provider, what emerging spending opportunities can I pursue that were previously unavailable for outsourcing?

Who should attend?

CEOs, CIOs, COOs, CTOs
Heads of outsourcing
IT and BPO leaders
Strategy leaders
BU leaders

Unlock Untapped Spend in the Age of AI and CX | Webinar

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