Top Retail Digital Investment Strategies | Market Insights™
May 3, 2018
Top technologies / focus areas and their impact on retail
Top technologies / focus areas and their impact on retail
A large proportion of retailers are ignoring the threat from cyber attacks; they need to invest in data security to gain customer trust
Innovation builds a strong base over which digital investments in technology and talent enable development and execution of the right customer strategy. Retailers should focus on four key data strategies to propel business growth.
The growing importance of data & analytics has led to the evolution of the Chief Data Officer (CDO) role
Digital Pinnacle Enterprises™ – the best digitally performing retail organizations – differentiate from the rest in four key areas
Demands of the next-generation investor
In the next five years, over half of all talent acquisition tasks can be automated using a variety of technologies including RPA, cognitive & AI, and analytics, among others, either on their own or in combination with one another
Key leaders from Everest Group will lead sessions at the RPA & Cognitive Congress held in Dallas on January 17-18.
Partner Cecilia Edwards will host a keynote session on January 18 focused on helping business leaders align AI with business objectives. Attendees will get a clear idea of how to pursue AI adoption with a strategic plan, rather than letting the technology do the driving.
Cecilia will also moderate a Fireside Chat on January 18 titled, The Holistic Digital Transformation: What is the Roadmap? She will discuss how to achieve seamless end-t0-end digital efficiency in the age of constant transformation.
Chief Research Guru Michel Janssen and Managing Partner Eric Simonson will lead a pre-conference workshop on January 16 on what it takes to successfully set up an automation Center of Excellence (COE)
About the conference
RPA & Cognitive Congress Dallas is assembling leading service delivery and automation professionals for frank and pragmatic discussion about RPA, the benefits and opportunities of this technology, and the real-world challenges they’re facing in implementation.
Use cases from early adopters will demonstrate how machine learning technology and digitization solutions, such as OCR and NLP, can take out the human touchpoints of a process and supercharge RPA. This discussion will be framed within analysis of the organizational transformation that is necessary to fully maximize the ROI from process automation and future technological innovations.
When
January 17-18, 2018
Where
Dallas/Plano Marriott at Legacy Town Center
7121 Bishop Road
Plano, TX 75024 USA
Speaker
Cecilia Edwards, Partner, Everest Group
Michel Janssen, Chief Research Guru, Everest Group
Eric Simonson, Managing Partner, Everest Group
Learn more and register
The amount and timing of impact of next-generation technology levers on service providers varies by BPM segment; while some will be immediate and net negative, others can provide new growth opportunities
Market Insights™
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