Scope of Automation Technologies Adopted-Mature Enterprises vs. Others | Market Insights™
October 25, 2021
Automation Technologies
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Automation Technologies
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As the cost reduction mandate intensified, automation took center stage in banking ITO deals in 2016
Banks are increasing digital leverage
The pace of technology disruption and changing consumer preferences are disrupting the current banking landscape, forcing banks to consider a co-creation model to combine, package, and offer products/services from banking and allied businesses. Banks will need to move away from a product-focused approach and adopt a customer-centric strategy to achieve transformation.
In the future, banks will be expected to manage customer interactions, aggregate services/products from ecosystem players, and offer differentiated experiences
The global banking industry is experiencing upheaval as the pace of technology disruption and changing consumer preferences are disrupting the current banking landscape
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