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SMAC Will Require New Outsourcing Model – Global Delivery Report | In The News
“In a post on the Everest Group’s Sherpas in Blue Shirts blog, analyst Nitish Mittal details the efforts of a half-dozen of them, including Tata Consultancy Services (TCS), which has created an Innovation Labs and Co-Innovation Network that brings together academic institutions, startups, venture […]
6 IT Outsourcing Lessons Learned From Healthcare.gov’s Troubled Launch – CIO | In The News
It’s not surprising that the project was problematic, says Peter Bendor-Samuel, CEO of outsourcing consultancy and research firm Everest Group. “When you make such a huge change all at once and you’re trying to implement systems and processes for the first […]
North American Shared Services & Outsourcing Week – March 12-14 | Event
Join us in March 2014 at SSON’s largest flagship event in North America, the 18th Annual North American Shared Services & Outsourcing Week, which hosts 800+ shared services and outsourcing practitioners, industry solution providers and leading analyst firms for 3 […]
Are the systems integration (SI) and application outsourcing (AO) spaces converging? We’ve been asked this question numerous times. It does appear that in the large-company buying group that there is a trend to combine SI and AO services. By combining […]
Application Outsourcing: Declining Productivity, Rising Anti-Incumbency | Sherpas in Blue Shirts
Enterprise buyers are increasingly realizing the need to improve their application outsourcing (AO) productivity levels in order to curb the spiraling costs of their application functions, whether they are delivered by the internal IT organization, global in-house centers, or a […]
Unbundling, Pricing Sophistication, Shorter Deal Terms and Service Provider Turnover Highlight End of Labor Arbitrage as Primary Driver in AO Contracts DALLAS, October 9, 2013 — The traditional value drivers of labor arbitrage, process efficiency, and standardization are unable to […]
Accenture + Procurian = a Hard to Beat Procurement Outsourcing Capability | Sherpas in Blue Shirts
When Accenture completes its acquisition of Procurian, (announced October 3, 2013, and expected to close by end of 2013), the firm will hold a formidable one-third of the procurement outsourcing (PO) outsourcing marketplace. For non-regular followers of the PO space, […]
“Everest Group VP Saurabh Gupta says IBM and Genpact will be most impacted by Procurian’s addition to Accenture. As PO is highly dependent on expertise, it is difficult to grow organically. So Gupta also predicts that companies like Genpact will […]
“Innovation is what teams talk about when they address value, but there is no common understanding of what innovation looks like unless it is tied to results,” says Jimit Arora, a Vice President with Everest Group. Read more.
Outsourcing World Summit – February 17-19 | Event
Everest Group will be at the 2014 Outsourcing World Summit in Orlando, Florida, hosted by the International Association of Outsourcing Professionals (IAOP). Learn more.