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Global IT outsourcing market: 2013 snapshot Surge of activity in BFSI ITO in 2013 results in 25% transaction growth Global adoption of BFSI ITO Asia is the most cost-effective option for application outsourcing services delivery Banking ITO buyers’ emerging priorities […]

Buyer maturation drives evolution of CCO services and doubling of deal size DALLAS, JUNE 30, 2014 — With buyers maturing in sophistication, the value proposition of CCO has moved beyond labor arbitrage; service providers are increasingly focused on process improvement […]

“2013 was a good year for end-to-end procurement process outsourcing, according to Everest Group, which has recorded notable growth of 12 per cent for the year. The Procurement Outsourcing Annual Report 2014: Expanding New Horizons paper has predicted 10-12 per […]

The healthcare ITO market will see healthy growth over the next several years driven by reform mandates, payer-provider convergence, consumerization, evolving reimbursement models, and value-chain digitization Demand for infrastructure outsourcing in healthcare IT will rise in the coming years, as […]

Number and scope of deals, geographic footprint, FTE – all on the rise in PO industry DALLAS, JUNE 26, 2014 — The global multi-process Procurement Outsourcing (PO) market registered strong growth of 12 percent in 2013 with record number of […]

“According to research from the Everest Group, the procurement outsourcing market had a 12 percent year-on-year growth in 2013, and is expected to grow between 10 and 12 percent this year. The Procurement Outsourcing Annual Report 2014: Expanding New Horizons showed that in 2013, […]

Service Providers, Enterprises Scramble for Footing as Cloud and Software-Defined Models Unsettle IO Industry DALLAS, JUNE 23, 2014 — The global Infrastructure Outsourcing (IO) market—measured at ~US$165 billion in 2013—is experiencing unprecedented disruption as new information technology models leave enterprises […]

“For years, the primary advantage of human resource outsourcing (HRO) has been addition by subtraction: Companies gain by reducing costs, since outsourcing providers often perform payroll, benefits administration and other processes more efficiently than could be done in-house. An outcome-based pricing […]

“The procurement outsourcing market saw 12 per cent year-on-year growth in 2013, and is expected to expand by between 10-12 per cent in 2014. Research by Everest Group found last year that the market totalled $254 billion (£149 billion) of managed spend and $2 […]

“A study recently released by Everest Group examining the Finance and Accounting Outsourcing (FAO) market and its trends for 2014 reveals that the industry’s 8 percent growth last year was primarily caused by a significant uptick in new contracts as […]