Global disruptions and fast-paced innovations continue to impact and reshape enterprise supply chains. In this evolving landscape, Supply Chain Management (SCM) BPS providers are central in establishing resilience and driving transformation in enterprises. These providers streamline and optimize operations, accelerate technology adoption, and integrate industry best practices to reduce costs, enhance efficiencies, and build resilience.
SCM BPS providers are embedding generative AI across supply chain activities, such as demand forecasting, supplier query resolution, risk intelligence, and track and trace, and exploring agentic AI use cases through pilots and proofs of concept across existing supply chain clients. They continue to expand their partner ecosystem, including technology providers and specialist supply chain firms, to offer diverse solutions and deep expertise to clients. Additionally, providers continue to expand their capabilities across upstream supply chain processes, such as planning, while deepening expertise in deliver and after‑sales processes. Many providers also offer support in building and modernizing supply chain operations within Global Capability Centers (GCCs).
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Supply Chain Management (SCM) BPS PEAK Matrix® Assessment 2025
In this research, we analyze 16 providers featured in the SCM BPS PEAK Matrix® Assessment and the SCM Planning BPS PEAK Matrix® Assessment.
Scope
- Geography: global
- Industry: all
- Services: SCM BPS and SCM planning BPS
Contents
This report includes:
- SCM BPS PEAK Matrix® 2025
- SCM planning BPS services PEAK Matrix® 2025
- Providers’ key strengths and limitations
- Overview of top SCM BPS providers across geographies and industries, along with their respective market shares
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Supply Chain Management (SCM) BPS – PEAK Matrix® Assessment 2023
In this report, we assess 14 Supply Chain Management (SCM) providers on Everest Group’s PEAK Matrix® and categorize them as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities and market impact. The study will assist key stakeholders (providers, buyers, and technology vendors) understand the current state of the SCM provider landscape.
Scope
- All industries and geographies
- Services: Supply Chain Management (SCM) Business Process Services (BPS)
- The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading supply chain service providers, client reference checks, and an ongoing analysis of the SCM BPS market
Contents
In this report, we:
- Present the SCM BPS PEAK Matrix® Assessment 2023
- Provide key insights into PEAK Matrix® dimensions
- List providers’ strengths and limitations
- Discuss enterprise sourcing considerations
- Examine the SCM BPS provider landscape
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What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
