The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services and stepped up by providing tailored and customized services to address the need for greater agility. They also invested in technology advances to support their clients in emerging needs for skills-based recruitment and generative AI. Consulting and value-added services gained utmost importance as buyers looked to their RPO providers to help them navigate the volatile environment through strategic workforce planning, upskilling/reskilling, skills advisory, and graduate and early careers hiring.
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Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – Global
In this report, we examine the RPO provider landscape and assess 31 providers featured in Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix® Assessment 2025 – Global. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their peers.
Scope
- All industries and geographies
- This report includes third-party RPO deals, excluding shared services or global business services
- This report examines over 6,700 multi-process RPO deals as of 2024, each involving a minimum of two recruitment processes
Contents
In this report, we:
- Examine the RPO providers’ landscape
- Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
- Assess providers’ overall RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy
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Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 – Global
In this report, we examine the RPO provider landscape and assess 32 providers featured in the Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix® Assessment 2024. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their competition.
Scope
- All industries and geographies
- This report includes third-party RPO deals, excluding shared services or Global Business Services (GBS)
- This report examines over 6,400 multi-process RPO deals as of 2023, each involving a minimum of two recruitment processes
Contents
In this report, we:
- Examine the RPO providers’ landscape
- Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
- Assess providers’ overall RPO capability across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy
READ ON
What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
