In 2024, Finance and Accounting Outsourcing (FAO) providers continued to pursue quick wins and digital enablement, while enhancing their capabilities by investing in AI-driven solutions, expanding delivery footprints, GCC services, and tailored offerings for private equity and mid-market clients. The growing focus on technology-led transformation and the need for tailored delivery models further accelerated the adoption of provider-supported hybrid delivery and GCC setups.
However, the global multi-process FAO market experienced relatively slower-than-expected growth in 2024 due to economic and geopolitical uncertainties and delayed decision-making in the second half of 2024, especially in large-scale deals. As a result, while short-term growth may remain constrained due to inflation, recessionary concerns, and global instability, long-term market momentum is expected to persist, driven by steady demand for core F&A services and the need for ancillary services to support AI infrastructure readiness.
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Finance and Accounting Outsourcing (FAO) PEAK Matrix® Assessment 2025
In this research, we assess 34 FAO providers based on their vision and capabilities and impact on the FAO market and position them on the FAO PEAK Matrix® assessment.
Scope
- All industries and geographies
- Services: FAO
Contents
In this research, we focus on:
- The FAO PEAK Matrix® 2025, including provider capability assessment and Star Performer analysis
- Evaluation scope
- Market trends
- Key buyer considerations and takeaways
- Provider landscape
- Remarks on key strengths and limitations for each FAO provider
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Finance and Accounting Outsourcing (FAO) PEAK Matrix® Assessment 2024
In this research we assess 33 FAO service providers based on their vision and capabilities and impact on the FAO market and position them on two Everest Group PEAK Matrix® assessments for FAO and Order-to-Cash (O2C) services.
Scope
- Geography: global
- Services: FAO
Contents
In this research, we focus on:
- Everest Group’s FAO services PEAK Matrix® evaluation, a comprehensive assessment of 33 FAO service providers
- 2024 FAO PEAK Matrix Leaders, Major Contenders, and Aspirants, as well as Star Performers
- 2024 O2C PEAK Matrix Leaders, Major Contenders, and Aspirants
- Service provider capability assessment
- FAO service provider landscape
- Each FAO service provider’s key strengths and limitations
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What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
