Is Your Shared Services Strategy Future Ready? 5 Differentiating Talent Capabilities | Webinar

Complimentary 60-minute webinar held on Thursday, January 31, 2019 | 7 a.m. CST, 8 a.m. EST, 1 p.m. GMT, 6:30 p.m. IST

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Preview of the findings and insights we’ll be discussing:

  • How does your approach to Shared Services (or Global In-house Center) talent create cost, operational, and strategic impact?
  • How do best-in-class GICs acquire talent with niche skills?
  • What supporting programs must you have to develop and retain top talent?
  • How are GICs enhancing their employee value propositions?
  • The bottom line: what is the actual impact of various talent initiatives?

As the accelerating pace of technology disruption impacts every area of the business it’s vital for in-house delivery centers to get their talent strategies right. Some delivery centers are ahead of the curve, adapting with these changes and even assisting their parent organizations to adjust to the changing talent model. This webinar will help senior enterprise executives to understand how different elements of their talent strategy can enhance their delivery centers’ future readiness.

Who should attend, and why?

Offering results from our recent Pinnacle Model™ research on Shared Services (or Global In-house Center) talent, this webinar will equip senior enterprise executives with information they need to leverage their talent strategies to enhance their delivery centers’ future readiness. For example, our research shows that a concentrated focus on delivering strategic impact has enabled Pinnacle Model™ GICs to deliver 1.5X higher satisfaction from their talent programs. And Pinnacle Model GICs are twice as likely to have managed their HR costs at less than 5% than other GICs.

The content is geared to senior enterprise executives: Head of the Global In-house Center (GIC) / Shared Services Center (SSC) / Global Business Service (GBS), Head of Human Resources in GICs/SSCs/GBS, Senior Strategy Executives, Global Sourcing Managers, and parent organization stakeholders focused on GICs / shared services.

Can’t join us live? Register anyway!

All registrants will receive an email (typically within 1-2 business days of the live delivery) containing the link to session slides and on-demand playback.


Michel Janssen
Chief Research Guru
Everest Group

Rohitashwa Aggarwal
Practice Director
Everest Group

Alok Singh
Senior Analyst
Everest Group

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