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Research Practice

Michel Janssen

Chief Research Guru

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As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike. Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Michel is particularly noted for his ability to posit clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries.

Everest Group welcomed Michel back in 2017, after a successful decade serving as Chief Research Officer at The Hackett Group and Market Track. In his current incarnation, Michel is responsible for guiding the practice’s research agenda and architecture, and aligning its capabilities with the market’s disruptive changes and next-generation demands.

In April 2019, Michel partnered with Pierre Mitchell, Chief Research Officer of Spend Matters, to record a five-part video series on the impact of digital transformation on sourcing, procurement, and global services. Watch the CRO to CRO series here.

From My Perspective

“As the global marketplace evolves, it takes a firm that has the ability to align fact-based market insights with client business requirements to create a world-class organization. Everest Group is that firm. As one of the co-founders of the research practice, I’m thrilled to be back.”

Recent research from Everest Group Recent Reports

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In Pursuit of a Best-in-class MSP Program

Today’s workforce is undergoing significant change, with an increasing number of people choosing to work as contingent workers. This contingent workforce no[...]
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Connected Workplace - The Next Experience Frontier

The workplace construct is changing, and companies need to invest in relationships – both internal and external – to derive higher value today. T[...]
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Risk Radar Newsflash | Activate and Test Backup and Disaster Recovery Plans in the Philippines

On January 12, 2020, a small volcano (Taal), south of Metro Manila, spewed a massive plume of ash and st[...]
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Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2020 – Preparing for a Digitally Enabled Decade

The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy r[...]
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