Digital Experience Membership

Digital Experience

Deliver Immersive Experiences

Foster engagement with our Digital Experience insights

Digital Experience Membership

Everest Group’s Digital Experience Services program provides ongoing coverage of critical elements of digital customer experience trends, stakeholder experience, customer journey management, identifying market metrics, adoption trends, solution characteristics and trends, and opportunities that help our clients speed and improve decision-making.

The interactive experience is not limited to the end-customer only, but includes employee, partner, and societal experiences. Companies that implement interactive experiences throughout the business model, for internal and customer-facing purposes, can boost engagement and productivity for employees and build awareness of the brand’s impact on the outside world.

With interactive experience strategy, consulting, and design services, and the opportunity to explore the myriad of interactive experience technology services segments, including platform and digital product development, companies can rely on Everest Group from program initiation to long-term success.

We deliver value through a series of market analyses, provider assessments, and thought leadership, as well as access to our leading experts for clarification, discussion, and guidance.

Digital Experience Coverage

We help IT leaders gain a holistic, business-first understanding of the operating elements they need to succeed through Digital Experience insights including a combination of published reports, analytics, assessments, and on-demand interactions.

Our research covers digital customer experience trends including digital experience platforms, privacy, state of the market, and others.

Members have unlimited access for their IT team members, as well as other Technology and Digital Experience service-related roles in their business, regardless of location.

Want to learn more about our Digital Experience and Customer Journey Management Insights? See how we show up.

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Included in your membership

Pinnacle Model®

Compare outsourcing strategies and benchmark against peers to maximize your enterprise's impact.


Case studies, tools, and diagnostics to help you assess strategies and approaches and speed efforts to focus on critical areas.

State of the market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.

Analyst inquiry and data cuts

Access to leading experts for clarification, discussion, and debate; information and data extracts from our published research databases.

How we're different

Actionable insights

Our analysis offers the pragmatic insights you need to maximize impact and recommends best practices to build capabilities and accelerate adoption.

Dedicated focus

Research on the role of IT / Interactive Experience services in the delivery of services across information technology, business process, and engineering services.


Our Latest Thinking

07-11-2024 - Mid-market Digital Transformation_1200x628

Mid-market Digital Transformation: Insights and Outlook for 2025

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Market Insights™

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Recent Digital Experience reports

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Cannes Lions 2024: How Technology is Driving Creativity to New Heights

The Cannes Lions International Festival of Creativity 2024, stood as a pivotal event, spotlighting the profound impact of techno[...]

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Microsoft Security – Review of Microsoft Security’s Product Launch at RSAC ’24

Microsoft's cybersecurity landscape in 2024 reveals its strategic investments in innovation, particularly in in[...]

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AI-led Business Transformation – Review of PegaWorld iNspire 2024

At its PegaWorldiNspire event in Las Vegas, Nevada, on June 9-11, 2024, Pega announced the release of new features for its business [...]

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Analyst inquiry & data cuts

Find out how our inquiry and data cuts can help you on your journey

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How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.