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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Blogs

Staying true to its identity as a CX-focused BPO: Delving in iQor’s roadmap | Blog

by Chhandak Biswas and 1 other
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Workforce management is being reimagined for a human and AI world | Blog

by David Rickard and 1 other
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Ad Context Protocol (AdCP): Transforming Advertising Operations for a New Era | Blog

by Nitish Mittal and 1 other
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Moneyball for AI in Loyalty: Spend Where It Wins | Blog

by Aakash Verma and 1 other
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Why The Old Way Of Buying Services Won’t Work For AI | Blog

by Peter Bendor-Samuel
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Can Uzbekistan Carve Out a Role in Global Services Delivery? | Blog

by Akshay Mathur and 2 others
Blogs

US Policy Shifts: What They Mean for Global Delivery in 2025 | Blog

by Akshay Mathur
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Mergers & Acquisition

Veeam’s Acquisition of Securiti AI: The Convergence of Data Security and AI Governance | Blog

by Suseel Menon and 1 other
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How Global Capability Centers Are Driving Transformation: The Evolving Landscape | Blog

by Ravneet Kaur and 1 other
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Think the Entry Level Workforce Is at Risk with AI? Think Again | Blog

by Bharath M