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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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CX / Customer Experience

Unlocking the Power of Data-driven Insights in Subscription Management Through Digital CXM | Blog

by David Rickard and 1 other
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Automation Financial Services Industry IT Services

Decoding the EU AI Act: What it Means for Financial Services Firms | Blog

by Kriti Seth and 2 others
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Financial Services Industry IT Services

The Future of the Wealth Management Industry: The S-curve Shift and the Modernization Opportunity | Blog

by Kriti Gupta and 2 others
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India IT services
Location Strategy Talent

Everest Group Talent Demand Growth Index | India IT Services | Blog

by Gunjan Mundra and 1 other
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IT Services

Services Industry Growth is Bottoming Out, but How Much Does It Matter? | Blog

by Prashant Shukla
Blogs
CX / Customer Experience

Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

by David Rickard
Blogs
IT Services

The Future of Cybersecurity: Key Takeaways from RSA Conference 2024 | Blog

by Abhishek Singh and 1 other
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Insurance Industry Outsourcing

Revolutionizing Risk: Exploring Actuarial Outsourcing in Insurance | Blog

by Sidhaant Nagpal
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Shared Services / Global Business Services Centers

Will India’s Permanent Establishment Tax Disrupt the Global Business Service Landscape? | Blog

by Aamir Khan and 1 other
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Finance and Accounting Services Outsourcing

From Auditors to Providers: Big Four’s Journey into FAO Services | Blog

by Abhishek Singh and 2 others