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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Blogs
Outsourcing

The Contractual Cornerstone of Generative AI’s Success in ITO and BPO Deals | Blog

by Prateek Gupta and 1 other
Blogs
Enterprise Software Agreements
Benchmarking Outsourcing Pricing

Five Key Steps Buyers Should Take to Optimize Services Contracts | Blog

by Shatakshi Pandey and 3 others
Blogs
Operational Platforms
Automation Shared Services / Global Business Services Centers

Change Management Platforms: Are We Still Just Rearranging Deck Chairs on the Titanic? | Blog

by Parul Trivedi and 1 other
Blogs
Cloud Infrastructure

ERP and CRM Platforms will Drive the Next Wave of Generative AI Adoption | Blog

by Abhishek Mundra and 1 other
Blogs
Outsourcing Excellence
Pricing

Meeting the ROI Bar: Client’s Expectations for Generative AI in IT Outsourcing Deals | Blog

by Anubhav Jain and 1 other
Blogs
Healthcare Industry Pricing

Optimizing Pricing Strategies for Healthcare AI Startups: Expert Insights for Payer and Provider Innovation | Blog

by Rahul Gehani and 2 others
Blogs
CX / Customer Experience

How has Generative AI Evolved and is its Evolution Now Supporting CX Leaders More on the CXM Journey? | Blog

by Mohit Kumar and 1 other
Blogs
IT Services

Mars’ Acquisition of Kellanova Sparks Significant Opportunities for IT Service Providers | Blog

by Abhishek Mundra
Blogs
ESG and Sustainability

Gen AI, Sustainability, and a New Workforce | Podcast

by Rita Soni
Blogs
ubiquitous payments
Financial Services Industry Service Provider Industry Technology Industry

Navigating the Evolving Private Equity Landscape: Driving Value from Technology and Collaborative Ecosystems | Blog

by Kriti Gupta and 2 others