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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Blogs

The Shift from Commercial Off-the-Shelf to Custom Off-the-Shelf: How AI Is Reshaping Enterprise Software Strategy | Blog

by SR Manukrishnan and 1 other
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Mergers & Acquisition

The Merger Mirage: Why Agency Consolidation Can Be a Slippery Slope | Blog

by Nisha Krishan and 1 other
Blogs
The Services Industry Is Moving from Relocation to Reinvention
Pricing Service Provider Industry

The Services Industry is Moving from Relocation to Reinvention | Blog

by Peter Bendor-Samuel
Blogs

Retirement, Reinvented: How AI and FinTech Are Rewriting Future of Financial Security | Blog

by Akshay Pawar and 1 other
Blogs

Insuring the future: The Dawn of Smart Insurance in the ACES Mobility Era | Blog

by Ronak Doshi and 1 other
Blogs

NiCE Is Looking Beyond CCaas and the Move Might Signal Something Important for the Entire CX Industry | Blog

by Sharang Sharma
Blogs

Hybrid Orchestration in Contact Centers: Observations from Parloa-Verint Partnership | Blog

by Joshua Victor and 1 other
Blogs

Retirement, Reinvented: How AI and FinTech Are Rewriting America’s Financial Future | Blog

by Vigitesh Tewary and 1 other
Blogs

The Rise of Agent Protocols: Exploring MCP, A2A and ACP | Blog

by Ruchin Dwivedi and 2 others
Blogs
Pricing

Task Tiers & Triumphs: The New Playbook of Execution-Based Pricing | Blog

by Rahul Rana and 1 other