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PEAK Matrix®
B2B Sales Services PEAK 2024
CX / Customer Experience

Sales Services PEAK Matrix® Assessment

by Divya Baweja and 2 others
Webinars
11-05-2024 - The Year in Review for CXM_1200X628_GTP

The Year in Review for CXM: Market Developments and the Outlook for 2025 | Webinar

On-Demand Webinar

1 hour

PEAK Matrix®
Customer Experience Management
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – EMEA

by Divya Baweja and 5 others
PEAK Matrix®
Customer Experience Management

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – APAC

by Divya Baweja and 5 others
PEAK Matrix®
Customer Experience Management (CXM) Services PEAK Matrix® Assessment – Americas
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – Americas

by Divya Baweja and 5 others
Blogs
CX / Customer Experience

Unlocking the Power of Data-driven Insights in Subscription Management Through Digital CXM | Blog

by Divya Baweja and 1 other
Webinars
Navigating the CXM Outsourcing Landscape - Presentation - 1200x628

Navigating the CXM Outsourcing Landscape: A Comprehensive Guide for First-time Outsourcers | Webinar

On-demand Webinar

1 hour

Market Insights™
Strategic Considerations for Customer Experience Management Portfolio Rebalancing
CX / Customer Experience Outsourcing

Strategic Considerations for Customer Experience Management Portfolio Rebalancing | Market Insights™

by Divya Baweja and 4 others
Market Insights™
Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services
CX / Customer Experience Outsourcing

Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services | Market Insights™

by Divya Baweja and 4 others
Market Insights™
Emerging Customer Experience Management Delivery Locations
CX / Customer Experience Outsourcing

Emerging Customer Experience Management Delivery Locations | Market Insights™

by Divya Baweja and 4 others