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Posted on September, 27 2018, in Application Services, Digital Services, IT Services Excellence | Standard, IT Services Excellence | Banking and Financial Services, IT Services Excellence | Healthcare and Life Sciences, IT Services Excellence | Insurance, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, General Report, Complimentary Publications, Webinar Documents
On September 27, Everest Group hosted a 60-minute webinar on Contracting for Agile.
Questions addressed in the webinar:
Is broad-based adoption of Agile Development real or hype?
How does Agile ...
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Posted on August, 20 2021, in Trust and Safety, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, State of the Market Report, Other Publications
While online platforms have contributed to a more connected world, they have been riddled with increasing concerns over user safety. Major factors contributing to these concerns include an exponential...
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Posted on June, 25 2021, in Trust and Safety, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Provider Compendium, Other Publications
RELATED RESEARCH:
Content Moderators: Guardians of the Online Galaxy
Trust and Safety – Content Moderation Services PEAK Matrix® Assessment 2021
Everest Group’s Trust and Safety – ...
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Posted on December, 24 2020, in Marketing Services, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, State of the Market Report, Other Publications
Organizations are shifting focus from traditional marketing models to digital and data-driven marketing. This shift, caused by the global digital disruption, has created a new market with multiple ser...
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Posted on March, 26 2021, in Trust and Safety, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, PEAK Matrix®, Other Publications
The proliferation of user generated content in digital platforms has raised new concerns regarding safety. There has been a spike in misinformation, hate speech, and violent content in the cyberspace,...
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Posted on November, 27 2020, in Marketing Services, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Provider Compendium, Other Publications
Everest Group’s Marketing BPS Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 14 marketing BPS providers. It offers a detailed profile of each service ...
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Posted on August, 28 2020, in Marketing Services, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, PEAK Matrix®, Other Publications
Everest Group defines marketing Business Process Services (BPS) as the implementation of marketing activities – including content management (content production and customization, content marketing ...
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Posted on March, 19 2014, in Human Resources, Recruitment, Outsourcing Excellence | Standard, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Viewpoint, ,
Introduction
Price benchmarking should be used as a constructive tool to align the commercials and underlying drivers to market norms. However, if not carried out in a structured and well thought-out...
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Posted on August, 04 2011, in Application Services, Cloud and Infrastructure Services, Outsourcing Excellence | Standard, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Accelerators, Viewpoint,
Introduction
Large corporations have always been on the forefront of building on the scale or scope of outsourced work and adopting next generation outsourcing initiatives. These corporations conti...
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Posted on July, 26 2011, in Application Services, Cloud and Infrastructure Services, Outsourcing Excellence | Standard, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Viewpoint,
Introduction
Large corporations run on a maturity curve where the basis of profitable business is often governed by internal efficiencies. These corporations lead the way in adopting new technologies...