Strategic Engagement Review™

Aligning the “Optimize and Transform” objectives of an enterprise and service provider involved in a mutually strategic relationship

price benchmarking

Why is a relationship review important?

In an increasingly dynamic market, it’s important for enterprises and their key providers to periodically calibrate performance versus (changing) expectations to stay ahead of the curve and maximize on win-win opportunities

Any strategic relationship should rest on a highly optimized contractual bedrock comprising of the underlying solution, operational metrics, service performance, terms & conditions, governance, and the overall economic model. In addition, it’s necessary to evaluate digital-led transformation opportunities for disruptive benefits and relationship sustainability

On an average, Strategic Engagement Reviews (SERs) have yielded tangible TCV optimization of 18-24% in IT-BPO contracts while offering a clear roadmap for transformation-led opportunities

*Based on SERs conducted by Everest Group in the last 24 months

The end-deliverable is a comprehensive document that provides an integrated view beyond tactical cost/price benchmarking and helps create more value in the existing outsourcing relationship.

REQUEST A BRIEFING

Roster of recent Strategic Engagement Reviews (SERs)

Download a roster highlighting some of our recent SERs

DOWNLOAD CASE ROSTER

Recent-Research Recent Reports

View all

Webinar Deck: Innovation in Internet of Things (IoT) via Startups

Internet of Things (IoT) is among the top three investment priorities for enterprises across industries. However, there are key adopti[...]
See Report

Analytics Business Process Services (BPS) – Analytics Disrupting Traditional Decision Making for Businesses – The Quest for More Continues

Witnessing a robust growth of 25-28% over 2015-2016, the [...]
See Report

Trade Finance of the Future

In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to re[...]
See Report

India Takes the Pole Position in Talent Availability for Automotive Engineering Services

India is one of the world’s largest offshore engineering services delivery locations, both for service provid[...]
See Report

Interested in executive thought leadership? Sign up for our curated insights