Services Strategy Benchmarking

An integrated view of services scope, locations, costs, sourcing and other factors

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Services Strategy Benchmarking

There are many levers that can be used to optimize the service delivery model – the scope of services, locations, sourcing models, costs, and other factors. Increasingly sophisticated organizations (service providers and enterprises) are seeking ways to refine their services strategy and understand how their current strategy compares to the market to identify opportunities and gaps

Our Solution

Everest Group helps organizations identify opportunities and gaps in the existing services delivery strategy and model. Our approach relies on developing robust peer insights and comparing our client’s model with that of their peers, across a range of dimensions. Although the exact dimensions are calibrated to a client’s specific situation, the most common, along with key questions, address are described below:

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The Everest Group Difference

Case Study

Sakshi Garg, Global Sourcing

We have assisted many of the world’s leading organizations in identifying opportunities to capture more value from global sourcing while better managing risk. Our fact-based analysis and unparalleled insight into global delivery models are a critical input to help you evolve your global services delivery model.

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