Category: Webinars

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing | Webinar

On-Demand WEBINAR

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing

Access the on-demand webinar, which was delivered live on February 8, 2022.

It’s a fact: rates are rising.

Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models, the advent of new technologies such as digital, artificial intelligence, and machine learning, and most recently, a severe talent shortage.

These forces have resulted in increased rates across the services industry. Outsourcing contracts signed as recently as early 2021 may already be misaligned with market realities.

This on-demand webinar uncovers five pricing actions enterprises should take now to attain value without breaking the bank.

Our experts provide answers to the following questions:

  • What are recent pricing trends, and what is the future pricing outlook?
  • Should enterprises hold firm for lower prices or give in to vendors’ higher rates?
  • What levers can enterprises pull to stay within their overall IT or Business Services budgets?

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT executives
  • IT strategy leaders
  • BPO department leaders
  • GBS leaders managing IT and BPO outsourcing contracts

Our Experts

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Partner
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Chief Research Officer
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Partner

Join our LinkedIn Live After Event

Catch our speakers live after our February 8 webinar, “5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing,” as they break down the main takeaways and address the overflow of submitted questions which couldn’t be answered during the webinar. Don’t miss the opportunity to get a behind-the-scenes view of the conversation after the webinar event.

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5 Success-driving Actions IT Workforce Leaders Need in 2022 | Webinar

on-demAND EXPERT PANEL

5 Success-driving Actions IT Workforce Leaders Need in 2022

Access the on-demand webinar, which was delivered live on February 1, 2022.

In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire took two to three times longer than the norm. The current global IT talent shortage will be a long-term challenge, with the possibility of lasting the next three years.

Organizations need to arm themselves with the resources to develop world-class talent capabilities to find and keep talent.

This expert panel discussion reveals the implications of the IT talent shortage and five success-driving actionable steps for IT workforce executives to build a fit-for-purpose IT workforce in the mid- to long-term.

The panel explores the following topics:

  • Why the global IT talent demand-supply gap will be a multi-year phenomenon
  • The lessons learned from the intense IT talent scramble in 2021
  • Strategic imperatives and options that IT workforce development teams and leaders need to know

Who should attend?

  • IT executives
  • IT strategy leaders
  • IT workforce strategy/planning leaders
  • IT talent acquisition leaders
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Vice President
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Partner
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Michel Janssen
Chief Research Officer
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Ashwin Venkatesan
Vice President

Now is The Time to Refresh Your Global Talent Strategy | LinkedIn Live

LINKEDIN LIVE

Now is The Time to Refresh Your Global Talent Strategy

January 27, 2022 |
8 am CST | 9 am EST | 2 pm GMT | 7:30 pm IST

Could Africa be the Next Great Talent Pool?

According to Everest Group research, Africa has almost six times more people entering the workforce than North America will have this year. So, what does that mean for global business services (GBS) organizations and the global talent pool?

In this live discussion, our experts will detail how GBS organizations can confront today’s talent struggle through a forward-looking approach that spans geographies, targeting regions that have growing talent pools, like Africa, and doubling down now in areas where talent already exists.

Watch the replay below of our LinkedIn Live session to learn:

  • How to address the talent challenge by focusing on untapped populations
  • Where the top emerging hotspots for talent are
  • How to future-focus your talent strategy with a five to ten-year global outlook

Our Latest Thinking

The talent shortage is a top priority for organizations today. The new executive brief, “Talent Strategy for Today and Tomorrow – Look Around and Look Ahead” will help organizations address the talent challenge by revealing the top emerging hotspots for talent and offering approaches to future-focus your talent strategy.

Request the Executive Brief

Our Experts

5 Success-driving Actions to Unlock BPS 4.0 Value | Webinar

On-demand WEBINAR

5 Success-driving Actions to Unlock BPS 4.0 Value

Access the on-demand webinar, which was delivered live on January 20, 2022.

Today’s rapidly changing business environment, influenced by economic, demographic, societal, and environmental forces, is causing enterprises to revisit their Business Process Services (BPS) model and strategy – making the role of BPS 4.0 crucial for success.

In this on-demand webinar, our experts will capture five success-driving imperative actions for enterprises that should be incorporated into their 2022 planning, and beyond.

Our experts address the following topics:

  • How can enterprises increase value from BPS initiatives?
  • What are the immediate opportunities vs. long term?
  • What do enterprises need to do internally to tap maximum value potential from next-generation BPS models?

Who should attend?

  • CEOs and CXOs
  • BPS strategy leads
  • BPS department leads
  • GBS/shared service leaders
  • Global sourcing mangers
  • Vendor managers
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Chief Research Officer
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Partner
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Prashant Shukla
Vice President, Financial Research

Future of Trade Finance: Trends, Automation, and Beyond | Webinar

Everest Group Practice Director, Pranati Dave, will join other industry experts to discuss how the emerging trends, latest technology, and new operating models are reshaping trade finance systems. The session is relevant for banks and corporates involved in the import and export business.

Register for the event

When

Wednesday, January 19, 2022, at 8:30 am CST, 9:30 am EST, 2:30 pm GMT, 8:00 pm IST

Where

Live, virtual event

Presenters

Pranati Dave
Practice Director, Everest Group

Jonathan Moore
Head, Client & Transaction Services, Global Trade & Receivables Finance, HSBC Bank

Denise Collaku
Senior Vice President and Director of Letters of Credit and Trade Services, Comerica Bank

Mohan Veeturi
Global Head, BFSI, Cognitive Business Operations, Tata Consultancy Services

Hari Krishna Prasad G​
Head, Banking Advisory, BFSI, Tata Consultancy Services

Murali Chellappa
Global Head, Banking and Capital Markets, Cognitive Business Operations, BFSI, Tata Consultancy Services

Kishore Elayanarayanan
Head – Transformation ,  Commercial Banking & Capital Markets, BFSI CBO, Tata Consultancy Services

Deviprasad Hegde
Head, Trade Finance Centre of Excellence, BFSI CBO, Tata Consultancy Services

Register for the event

5 Success-driving Actions GBS Organizations Need in 2022 | Webinar

ON-DEMAND WEBINAR

5 Success-driving Actions GBS Organizations Need in 2022

Access the on-demand webinar, which was delivered live on January 13, 2022.

Whether you call them global business services (GBS) organizations or global in-house centers, they have earned “rockstar” status within their respective enterprises in the last couple of years by remaining resilient in the face of the pandemic.

As we move into 2022 and organizations transition back to the office, GBS/GIC organizations will need to not only maintain the momentum of delivering value-add to enterprises but also address the challenge of the talent shortage, while maintaining cost competitiveness, accelerating innovation agenda, and transitioning to a long-term hybrid working model.

Join us as our experts uncover five actions that GBS/GIC leaders must take right now to position themselves for success in 2022.

Our experts  explore the following vital topics:

  • Top issues and challenges for GBS/GIC leaders going into 2022
  • Top 5 actions that GBS/GIC leaders should take now
  • Best practices and success stories for GBS/GIC leaders heading into 2022

Who should attend?

  • GBS/GIC leaders
  • Enterprise leaders
  • GBS strategy leaders
  • Workforce strategy/planning leaders
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Vice President
Sakshi Garg
Vice President
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Chief Research Officer

2022 Outlook Webinar: It’s Not a Talent War, It’s a New Reality | Webinar

live webinar

2022 Outlook Webinar: It’s Not a Talent War, It’s a New Reality

Access the on-demand webinar, which was delivered live on December 14, 2021.

As we look toward 2022, we don’t see an end to disruptions and shortages, specifically in talent, brought on by an accumulation of social and cultural changes and exacerbated by the pandemic.

Previously, the talent war had a special emphasis on the demand for high-end digital talent. Today, the talent challenge has become widespread across departments and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across a range of job skill sets.

Join this much-anticipated annual webinar to learn the results of our 2022 Key Issues Study exploring the ongoing talent challenge. This year, we were pleased to partner with IAOP on the study.

What will participants take away from the webinar?

Our experts will explain the talent landscape for 2022 and provide insights into issues such as:

  • Top talent challenges and priorities
  • Actual and potential impacts from the talent shortage
  • Business model changes so organizations can adapt and maintain
  • Resiliency and agility planning
  • Options to avoid higher outsourcing costs

Who should attend?

  • CIOs
  • CDOs
  • CTOs
  • CFOs
  • CPOs
  • Procurement managers
  • Global sourcing managers
  • Vendor managers
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Jimit Arora
Partner
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Parul Jain
Practice Director
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Michel Janssen
Chief Research Officer

How Small Banks Can Accelerate Digital Transformation | Webcast

Digital banking is on its way to worldwide adoption, and digitalization will be a growth catalyst for the industry. In this webcast, Ronak Doshi, Partner at Everest Group, and Suresh Ranganathan, Global Head of Banking Services at Aspire Systems, give insights on:

  • How digital banking and digital transformation can unlock significant business value
  • How to ace the digital race in the era of purpose-driven banking
  • The steps for a small bank to be digital-ready

Watch Now

Presenters

Ronak Doshi
Partner
Everest Group

Suresh Ranganathan
Global Head of Banking Services
Aspire Systems

Watch Now

Transforming the Future of Financial Services: A Platform-based Operating Model | Webinar

Everest Group Partner, Ronak Doshi, will join industry leaders in this discussion in which experts will share insights on transforming the future of financial services by adopting platforms. They will discuss:

  • Market challenges faced by BFSI firms due to evolving business expectations and the aging IT landscape
  • How modernization imperatives are addressing the challenges posed by legacy technologies
  • Enabling firms to be nimble and adaptive to the changing market forces

Register for the webinar

When

Thursday, December 9, 2021, at 1:30 am CST, 2:30 pm EST, 7:30 pm GMT, 1:00 am IST

Where

Live, virtual event

Presenters

Ronak Doshi
Partner, Everest Group

Patrick Lusk
CEO, Venerable

Greg Garry
Executive VP, COO, The Bancorp

Kelley Conway
Executive VP, Head of Corporate and Digital Strategy, Northern Trust

Dennis Gada
Industry head, Financial Services, Infosys

Nageswar Cherukupalli
Sales head, Financial Services & Insurance, Infosys

Register for the webinar

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