Indian IT services companies’ bet on products and platforms (P&P) remains a mixed bag so far. While some companies are dealing with the seasonality of the P&P business, others are focused on providing productized service offerings to clients for bagging large deals. And competition remains intense from pure play SaaS (software-as-a-service) firms.
“There is no doubt that software and platforms present a large and attractive market. However, they require a different operating model, funding mind set and governance model than professional services. Hence most of the services companies’ ventures into this market have proven disappointing,” Peter Bendor-Samuel, CEO of Everest Group, told DH in an email reply.