Automation Could Replace 25-40% of FTEs | Market Insights™
Automation could replace as many as 25-40% of FTEs working in major BPO markets
Automation could replace as many as 25-40% of FTEs working in major BPO markets
Service Delivery Automation (SDA) and offshoring cost benefits accumulate over time to as much as 80%
Business Process Service Delivery Automation (BPSDA) has significant benefits beyond cost savings, including improved service delivery and management
From getting started to running automations, a multi-step map through the Service Delivery Automation (SDA) deployment process
What is Service Delivery Automation (SDA), why do people use it, and where is it headed?
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