Although the U.S. and the UK remain leading drivers of the global RPO market, emerging markets showed more single-country deal inclusion in 2014
RPO solutions are changing: value-added services are more common, pricing constructs are becoming more sophisticated, buyers are increasingly looking at analytics tools and technology to gain value, and SLAs are becoming more outcomes-oriented
While mature geographies retain the majority of market share, emerging geographies show significant growth
With over 70% of current contracts up for renewal in three years, the RPO market is poised for potentially significant shift
Brazil, Mexico, Argentina most commonly included in Latin America RPO deals
Latin America’s emerging RPO market presents unique opportunities & challenges
Latin America among the fastest growing RPO markets
Multi-country RPO (MCRPO), including both global (multi-continent) and regional (multiple countries on the same continent) deals, is beginning to take hold because it addresses some of the fundamental challenges associated with managing and optimizing a global talent pool. But buyers need to understand and implement key best practices to ensure the success of global RPO.
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