Tag: pricing

How are European Organisations Riding the Global Services Headwinds? | Webinar

ON-DEMAND WEBINAR

How are European Organisations Riding the Global Services Headwinds?

Access the on-demand webinar, which was delivered live on March 22, 2022.

Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. Because these challenges will likely persist throughout the year, European organisations need to adjust and refresh their strategies.

Watch this on-demand webinar to discover how leading European organisations are solving global services challenges by creating solutions and adopting best practices, including:

  • Using impact sourcing to reach untapped and affordable talent pools in other geographies
  • Adjusting operating models for a higher emphasis on automation and technology to increase the productivity of existing employees
  • Price Benchmarking to obtain real-time and reliable data on pricing and performance metrics
  • Exploring alternate locations for agility

Our experts address:

  • The key global services challenges and best practices to solve these challenges for European organisations as they come out of the pandemic
  • The areas enterprises should be looking for talent

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT and BPO leaders
  • Sourcing leaders
  • Strategy leaders
  • GBS leaders
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Vice President
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Vice President

Everest Group’s 5S Framework: Choosing the Right Software Licensing Strategy | Blog

With the myriad of cloud software choices on the market, determining the right licensing strategy is more complicated than ever. Don’t let confusion and indecision prevent your enterprise from getting vendor discounts and fully optimizing your resources. Learn how Everest Group’s 5S Framework can help your organization choose the right license model.

Organizations are increasingly dependent on various software for productivity, automation, security, and other critical enterprise needs. Google pioneered the move to cloud-based applications with G-Suite. Today nearly every major enterprise platform or productivity suite has a cloud-based version.

The rapid transition of enterprise applications, tools, and platforms from on-premise to the cloud has simplified commercial models and invoicing. But it has also made subscribing to the right license all the more complicated and important.

Having a plethora of licensing options available for each software often leads to indecision by organizations in selecting the right fit. While this task can be arduous, having the right licensing strategy will lead to higher savings and optimized resources.

Enterprises are frequently at a disadvantage in negotiating better prices and discounts because they don’t understand the licensing nuances, which often leads to vendors overselling features that are then underused.

After analyzing the key licensing models prevalent in the market, Everest Group developed its comprehensive 5S Framework. This simple yet effective approach to choosing the right license model works as a guiding principle to reduce associated risks and helps enterprises build the optimal licensing strategy.

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The 5S Framework covers the most important aspects an organization should delve into when licensing a software, platform, or product. Here is an overview of the process:

  • First and foremost, understand your environment and inventory and then determine the tools or platform needed based on stakeholder input
  • After mapping the requirement, identify the right license which meets stakeholder expectations and budget requirements. Striking this balance is usually the key element to a successful licensing strategy
  • Once all the pieces are in place, validate and ensure no further optimization possibilities exist before finally proceeding to the procurement stage
  • Lastly, neither the extent of usage nor the available licensing options remain static. Therefore, it is important to monitor usage statistics across the organization and revisit the available licensing options periodically

We have used the 5S approach to not only help clients determine the right fit for their organizations but also within our internal IT environment.

To learn more about how this approach can help your organization select the right Microsoft Office 365 licensing plan, stay tuned for our next blog in this series, Comparing Microsoft Office 365 Enterprise Plans: Getting Your Licensing Strategy Right.

For more details, please reach out to [email protected].

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing | Webinar

On-Demand WEBINAR

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing

Access the on-demand webinar, which was delivered live on February 8, 2022.

It’s a fact: rates are rising.

Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models, the advent of new technologies such as digital, artificial intelligence, and machine learning, and most recently, a severe talent shortage.

These forces have resulted in increased rates across the services industry. Outsourcing contracts signed as recently as early 2021 may already be misaligned with market realities.

This on-demand webinar uncovers five pricing actions enterprises should take now to attain value without breaking the bank.

Our experts provide answers to the following questions:

  • What are recent pricing trends, and what is the future pricing outlook?
  • Should enterprises hold firm for lower prices or give in to vendors’ higher rates?
  • What levers can enterprises pull to stay within their overall IT or Business Services budgets?

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT executives
  • IT strategy leaders
  • BPO department leaders
  • GBS leaders managing IT and BPO outsourcing contracts

Our Experts

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Partner
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Partner

Join our LinkedIn Live After Event

Catch our speakers live after our February 8 webinar, “5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing,” as they break down the main takeaways and address the overflow of submitted questions which couldn’t be answered during the webinar. Don’t miss the opportunity to get a behind-the-scenes view of the conversation after the webinar event.

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Why Areas of Enterprise Services Spend Will Increase in 2022 | Blog

When looking at the market outlook for services spend in 2022, I see several areas that will change dramatically. It is clear there are two primary drivers for the changes: the post-COVID-19 situation and the need to be more strategic in a digital world. Both drivers will change the way companies need to operate next year, and both will increase the cost to operate. Here is my overview of the coming changes.

Read more in my blog on Forbes

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

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