Economies of Scale (EOS) Cost Savings | Market Insights™
Economies of Scale (EOS) cost savings on compensation, facilities, technology, and miscellaneous costs
Economies of Scale (EOS) cost savings on compensation, facilities, technology, and miscellaneous costs
Drivers of US onshore service delivery
Selecting the best-fit location requires careful assessment of operating cost, talent pool availability, industry landscape, and business environment
Anticipated acceleration in the global services market in 2014 follows slight growth dip caused by macroeconomic slowdown
Romania’s ADM and non-voice business process FTEs are 60-75% less costly than tier-2 U.S. and UK cities’ workers
Chengdu, the provincial capital of Sichuan province in Southwest China, offers significant benefits over major cities such as Shanghai and Beijing for supporting non-voice BP services
Leading contact center outsourcing (CCO) providers are more likely than other providers to be using a balanced mix of high-, medium-, and low-cost delivery regions
New demands are driving changes in location maturity for life sciences ITO, but India remains the preferred delivery location
Its attractive cost arbitrage over Western Europe and established service delivery locations in Central and Eastern Europe (CEE), coupled with its large, high-quality pool of multi-lingual entry-level talent across both IT and BP services, make Bulgaria a land of opportunity for global services.
Comparative operating cost per FTE of Peru versus Tier-2 UK and U.S. cities
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