Inclusion of RPA in New Contract Scope is Rising | Market Insights™
As buyers increasingly request automation solutions to control costs and improve KPIs, service providers are building capability
As buyers increasingly request automation solutions to control costs and improve KPIs, service providers are building capability
RPA can yield incremental cost reduction from a low of 15% for offshore operations to a high of 47% for onshore operations
The healthcare payer BPO market has grown steadily over the past several years and looks to continue that growth into the foreseeable future
While the U.S. leads annual healthcare spending, other geographies also have a large healthcare spend with increasing private play
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