Inclusion of RPA in New Contract Scope is Rising | Market Insights™
August 16, 2016
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As buyers increasingly request automation solutions to control costs and improve KPIs, service providers are building capability
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As buyers increasingly request automation solutions to control costs and improve KPIs, service providers are building capability
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RPA can yield incremental cost reduction from a low of 15% for offshore operations to a high of 47% for onshore operations
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The healthcare payer BPO market has grown steadily over the past several years and looks to continue that growth into the foreseeable future
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While the U.S. leads annual healthcare spending, other geographies also have a large healthcare spend with increasing private play
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