Tag: EMEA

How are European Organisations Riding the Global Services Headwinds? | Webinar

ON-DEMAND WEBINAR

How are European Organisations Riding the Global Services Headwinds?

Access the on-demand webinar, which was delivered live on March 22, 2022.

Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. Because these challenges will likely persist throughout the year, European organisations need to adjust and refresh their strategies.

Watch this on-demand webinar to discover how leading European organisations are solving global services challenges by creating solutions and adopting best practices, including:

  • Using impact sourcing to reach untapped and affordable talent pools in other geographies
  • Adjusting operating models for a higher emphasis on automation and technology to increase the productivity of existing employees
  • Price Benchmarking to obtain real-time and reliable data on pricing and performance metrics
  • Exploring alternate locations for agility

Our experts address:

  • The key global services challenges and best practices to solve these challenges for European organisations as they come out of the pandemic
  • The areas enterprises should be looking for talent

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT and BPO leaders
  • Sourcing leaders
  • Strategy leaders
  • GBS leaders
Jain Parul Refresh gray square e1596571486118
Practice Director
David Rickard
Vice President
Sundrani Ricky Refresh gray square
Vice President

Global IT Services Market Key Geographies | Market Insights™

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Share of global IT services market by region:

  • The U.S. contributed over 90% of IT services engagements in North America
  • Within the major markets of Europe, the UK dominates the deals landscape, contributing ~30% of the signed agreements, followed by the Nordics (~20%), and Germany (~8%)
  • In major APAC markets, Australia / New Zealand leads with ~23% of deal volume, followed by India (~15%), the UAE (~9%), Japan (~7%), and China (~4%)

Visit the report page

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

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