Tag: EMEA

UK Sees “Global Portfolio” Dividends Across the Atlantic | In the News

The CrossConnect Forum is a platform for European and United Kingdom enterprise leaders to engage partners in the Americas to overcome increasingly intense operational pressures and sustain market leadership. This first-ever forum explored a new avenue of partnership-based innovation and examined new ways to re-think and re-design the core operating systems of today’s globally-focused organizations.

Rohitashwa Aggarwal, Partner, Global Sourcing, who joined a panel at the forum, discussed how the demand for tech and business services keeps expanding in the United Kingdom and other European markets. He suggests that in spite of this growth, talent availability remains a major problem for the region.

The Last Word: CEE’s Value Proposition Is Stronger than Ever | In the News

Rohitashwa Aggarwal, Partner at Everest Group, shared his insight in Cross Connect Forum and gave an overview of the business services sector. 

“Globally, the industry has grown by leaps and bounds over the past 30 years, reaching US$300 billion. And even in 2023, with all the macroeconomic challenges, the series of layoffs that we are seeing, there is a huge demand for talent, technology, need to outsource more from a customer experience standpoint, from operations. The growth projection looks small compared to the last few years but if compared to the last decade, it stays on point,” said Rohitashwa.

Read more in Emerging Europe

New Sourcing Models for an Agile World: Learnings from DNB | LinkedIn Live

LINKEDIN LIVE

New Sourcing Models for an Agile World | Learnings from DNB

View the event on LinkedIn, which was delivered live on Wednesday, September 14, 2022.

Sourcing teams strive to be more agile in how they support their business to meet rapidly changing needs🏃‍♀️. DNB, Norway’s largest financial services group, and its sourcing team developed an innovative and effective approach to its sourcing strategy by leveraging a DevOps model.

🎤Join this session to hear a conversation with DNB’s Robin Oberst and discover the shifts and improvements that DNB incorporated into its sourcing strategy. Our speakers will highlight the challenges faced by the company in its traditional sourcing approach and discuss how it adjusted its sourcing strategy to become more agile, collaborative, and efficient🌐.

Key questions our speakers will explore:

👉What challenges did the DNB sourcing team face in their traditional sourcing approach?
👉What did the team learn as they moved to a DevOps model?
👉What changes did they make to be more agile in the sourcing market?

Meet the Presenters

How are European Organisations Riding the Global Services Headwinds? | Webinar

ON-DEMAND WEBINAR

How are European Organisations Riding the Global Services Headwinds?

Access the on-demand webinar, which was delivered live on March 22, 2022.

Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. Because these challenges will likely persist throughout the year, European organisations need to adjust and refresh their strategies.

Watch this on-demand webinar to discover how leading European organisations are solving global services challenges by creating solutions and adopting best practices, including:

  • Using impact sourcing to reach untapped and affordable talent pools in other geographies
  • Adjusting operating models for a higher emphasis on automation and technology to increase the productivity of existing employees
  • Price Benchmarking to obtain real-time and reliable data on pricing and performance metrics
  • Exploring alternate locations for agility

Our experts address:

  • The key global services challenges and best practices to solve these challenges for European organisations as they come out of the pandemic
  • The areas enterprises should be looking for talent

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT and BPO leaders
  • Sourcing leaders
  • Strategy leaders
  • GBS leaders
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Practice Director
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Vice President
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Vice President

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