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Everest Group’s Procurement Outsourcing Annual Report 2011 predicts big growth for the industry. The report also states that 2010 was the best year ever for contract signings and contract extensions. Because procurement outsourcing is here to stay, businesses must be strategic in choosing […]

The past year in the HRO market was relatively quiet.  Everest Group is looking at roughly 10 percent growth in the market this year. Everest Group’s HRO Annual Report also noted a few providers in the HRO market that strengthened […]

Gaurav Gupta, Managing Partner at Everest Group, and Nikhil Rajpal, Partner at Everest Group, will discuss the evolving roles of captive centers at the International Outsourcing Summit in Manila, Philippines. Read more.

Outsourcing of financial operations is becoming more crucial for financial services institutions amidst growing competition and regulations. According to Everest Group’s research, the market is expected to grow 15 to 20 percent in 2011. Read more.

A recent report from Everest Group shows buyers are planning on increasing their offshoring business.  While India is still at the top of most buyers’ lists, Latin America is rising as another top location.  With the changing landscape of offshoring, […]

Per our observations of the evolution of the service provider landscape before and after the recession, the single most important factor we have seen for creating differentiation in the IT applications outsourcing (AO) market is significant strengthening of vertical/domain expertise. […]

Everest Group PEAK Matrix identifies 5 Leaders in the Banking AO market; vertical expertise becoming critical to service provider differentiation DALLAS, June 15, 2011 ─ In line with the broader, post-recessionary IT Outsourcing (ITO) trend, large banking Application Outsourcing (AO) […]

Wednesday, June 29, 2011 |  9:00 a.m. CDT; 10:00 a.m. EDT; 2:00 p.m. GMT The Banking, Financial Services, and Insurance (BFSI) industry has been the largest adopter of global services and was key to the rebound in the global sourcing market […]

Everest Group recently conducted a survey of over 300 executives and released the findings in a report titled, Global Location Insights: June 2011 – Offshore Locations: Buyers’ Perceptions and Plans.  The majority of people surveyed noted a plan to increase […]

As quality and skill level become more crucial, outsourcing is no longer just about the lowest cost. Eric Simonson, Managing Partner at Everest Group, adds that factors such as cultural affinity, specialized skills, language proficiency and diversification are coming into […]