Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across North America, EMEA, and Asia Pacific, highlighting how service providers are responding to changing enterprise priorities in 2024. With scalability, cost-effectiveness, and innovation at the forefront, buyers are increasingly favoring providers that combine deep geographic expertise with consistent delivery capabilities and strategic workforce advisory.
-
Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America, EMEA, and Asia Pacific
The report evaluates over 50 RPO providers using the Everest Group PEAK Matrix® framework, categorizing them as Leaders, Major Contenders, Aspirants, and Star Performers. It explores providers’ market share, buyer satisfaction, and technology investments across geographies. The report offers actionable insights for procurement and talent acquisition leaders seeking high-performing RPO partners aligned with their long-term workforce strategies.
Scope
- Industry: all
- Geography: North America, EMEA, and Asia Pacific
- This report includes third-party RPO deals, excluding shared services or global business services
- This assessment examines over 5000 RPO deals as of 2024, each involving a minimum of two recruitment processes
Contents
In this report, we:
- Examine the regional RPO provider landscape
- Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants
- Identify Star Performers based on year-on-year movement
- Assess the providers’ RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy
READ ON
What is the PEAK Matrix®?
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
