Clients Can’t Get No Satisfaction: What is Holding Back ROI in Digital Transformation
Despite service providers ramping up investments to enhance their digital capabilities, the proportion of satisf[...]
Our research covers end-to-end technologies across current and next-gen enablers to help you maximize the impact of operating model strategies and solutions.
Our analysis offers a business-first perspective to inform decisions and guide success in a technology-led business transformation effort. We offer deep industry context around technology adoption in banking, capital markets, insurance, healthcare, and life sciences.
Our IT & digital transformation research covers application and digital services, cloud and infrastructure services, as well as automation and other transformative technologies.
Members have unlimited access for their IT organization regardless of location.
Assess service provider capabilities, including their strategies and investments that distinguish leaders.
Compare outsourcing strategies and benchmark against peers to maximize your enterprise's impact.
Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.
Access to leading experts for clarification, discussion, and debate; information and data extracts from our published research databases.
Research that embraces a business-first (versus a technology-first) approach to examining IT-led business transformation.
Advice that goes beyond technology decisions, tackling the more complex aspects of transformation through practical insights.
A model that encourages clients to interact with analysts and experts through in-person interactions and unlimited analyst inquiry.
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Despite service providers ramping up investments to enhance their digital capabilities, the proportion of satisf[...]
Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these [...]
Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of the[...]
Now more than ever, the healthcare provider industry is expected to improve care outcomes[...]
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