Displaying 11-20 of 28

Blogs
CX / Customer Experience

Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

by Chhandak Biswas and 1 other
Market Insights™
CX / Customer Experience ESG and Sustainability

Core Customer Experience Outsourcing Buyer Expectations | Market Insights™

by Chhandak Biswas and 3 others
Blogs
CX / Customer Experience

Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog

by Chhandak Biswas and 1 other
Market Insights™
Strategic Considerations for Customer Experience Management Portfolio Rebalancing
CX / Customer Experience Outsourcing

Strategic Considerations for Customer Experience Management Portfolio Rebalancing | Market Insights™

by Chhandak Biswas and 4 others
Market Insights™
Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services
CX / Customer Experience Outsourcing

Enterprise Strategies to Realize Price Arbitrage Benefits in Customer Experience Management Services | Market Insights™

by Chhandak Biswas and 4 others
Market Insights™
Emerging Customer Experience Management Delivery Locations
CX / Customer Experience Outsourcing

Emerging Customer Experience Management Delivery Locations | Market Insights™

by Chhandak Biswas and 4 others
Videos
CX / Customer Experience

Industry Outlook 2024: Customer Experience Management

by Chhandak Biswas
Webinars

The Generative AI Advantage in Enterprise CXM Operations | Webinar

On-demand Webinar

1 hour

Blogs
CX / Customer Experience

The Generative AI Revolution: Transforming Customer Experience Management | Blog

by Chhandak Biswas and 1 other
Market Insights™
Impact of Generative AI on CXM Market Size
Automation CX / Customer Experience IT Services

Impact of Generative AI on CXM Market Size | Market Insights™

by Chhandak Biswas and 4 others