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Webinars
08-27-2024 - Elevating CX - Trends and Insights for a Unified CX Tech Strategy_GTP_1200x628

Elevating CX: Trends and Insights for a Unified CX Tech Strategy | Webinar

On Demand Webinar

1 hour

Blogs
CX / Customer Experience

How has Generative AI Evolved and is its Evolution Now Supporting CX Leaders More on the CXM Journey? | Blog

by Mohit Kumar and 1 other
Blogs
IT Services

Mars’ Acquisition of Kellanova Sparks Significant Opportunities for IT Service Providers | Blog

by Abhishek Mundra
PEAK Matrix®
Customer Experience Management (CXM) Services PEAK Matrix® Assessment – Americas
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – Americas

by Chhandak Biswas and 5 others
PEAK Matrix®
Digital Commerce Service

Digital Commerce Services PEAK Matrix® Assessment

by Prachi Rohira and 3 others
Market Insights™
CX / Customer Experience Outsourcing

Areas in Which Africa Is Ahead, at Par, and Behind India and the Philippines in CX | Market Insights™

by Sarvesh Shaw and 3 others
Events
07-11-2024 - Mid-market Digital Transformation_1200x628 -Get the presentation

Mid-market Digital Transformation: Insights and Outlook for 2025 | Webinar

On Demand Webinar

1 hour

Market Insights™
Roadblocks that FAO Providers Should Help Enterprises to Overcome
Outsourcing

Roadblocks that FAO Providers Should Help Enterprises to Overcome | Market Insights™

by Dushyant Bhandari and 4 others
Market Insights™
Outsourcing

Key Points of Dissatisfaction Among Enterprises with Their Current F&A Service Providers | Market Insights™

by Dushyant Bhandari and 4 others
Market Insights™
Shift in Enterprises’ Expectations from Outsourcing
Outsourcing

Shift in Enterprises’ Expectations from Outsourcing | Market Insights™

by Dushyant Bhandari and 4 others