Impact Sourcing

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Adding impact sourcing into your service provider philosophy

What is impact sourcing?

Impact sourcing is socially responsible business process outsourcing, and it’s igniting the path forward for organizations to spearhead inclusivity and reap substantial business benefits in the process. It allows global enterprises to discover talent by intentionally hiring and providing career development opportunities to communities with high potential but limited employment prospects – and prioritizing suppliers that do so.

Impact sourcing is an out-of-the-box way of thinking for enterprises to gain business value by bringing business process services (BPS) and IT work to underemployed communities creating work and career paths, offering better pay, and providing work experience. Today, impact sourcing specialists span the globe, creating livelihoods for a wide range of marginalized communities.

With the global services industry naturally being people-driven at its core, Everest Group is in the perfect position to advocate for human capital development through impact sourcing. Our strategic and practical insights deliver enterprises with the knowledge power to utilize strategies and unlock benefits like:

  • Untapped talent: finding qualified, trained talent with skill sets aligned to match client needs
  • Engaged employees: achieving lower attrition rates and higher corresponding levels of employee engagement and productivity
  • Social responsibility: creating opportunities to fulfill corporate social responsibility and diversity objectives while operating within a traditional BPO framework
  • Low cost: gaining significant cost savings with low turnover


Our Latest Thinking

Implications of Impact Sourcing
Market Insights™

Implications of Impact Sourcing

Key Drivers of Impact Sourcing
Market Insights™

Key Drivers of Impact Sourcing

Impact Sourcing Market Ecosystem
Market Insights™

Impact Sourcing Market Ecosystem

Impact Sourcing Specialist Delivery Spectrum
Market Insights™

Impact Sourcing Specialist Delivery Spectrum

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Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

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