Access the on-demand webinar, which was delivered live on June 8, 2021

Seventy-six percent of recently surveyed organizations expressed that they plan to change their service provider portfolios in 2021.

This push is stemming from an acute awareness of risk, changing needs due to digital transformation, and cost-cutting initiatives — driving organizations to consolidate the supply base while focusing on needed niche skills.

In this webinar, our speakers will spotlight key outsourcing topics and trends for 2021, including:

  • The ideal service provider mix and how it should vary across categories
  • Changes organizations are making to their supplier portfolios and what is yielding the best results
  • Where enterprises are using service providers and at what scale
  • Organizational strategies when selecting Tier 1 vs. Tier 2 providers
  • Strategies for organization’s specialist providers

Who should attend?

  • Strategy and Growth Leaders
  • Sourcing and Vendor Management Leaders
  • Outsourcing and Enterprise IT Department Leaders
  • Service Providers

Presenters

Amy Fong
Vice President
Everest Group

Michel Janssen
Chief Research Officer
Everest Group

Bhanushee Malhotra
Senior Analyst
Everest Group

David Rickard
Vice President
Everest Group

Related Content:

More from Webinars

Events

The Economics of Renewal: Why Future Pressures Will Drive a Competitive Edge | Webinar

November 20, 2025

7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
Five Mega Forces Shaping Tech and Tech Services in BFSI

Five Mega Forces Shaping Tech and Tech Services in BFSI | Webinar

November 6, 2025

7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
Applications, Cloud, and Engineering in 2026: The Rebound Playbook for Growth Leaders

Applications, Cloud, and Engineering in 2026: The Rebound Playbook for Growth Leaders | Webinar

November 4, 2025

7 a.m. PT | 9 a.m. CT | 10 a.m. ET | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
AI Safety: The Next Frontier in Trust & Safety

AI Safety: The Next Frontier in Trust & Safety | Webinar

Tuesday, October 28, 2025

8am PT | 10 am CT | 11am ET | 4pm BST | 8.30pm IST

Webinar

1 hour

Events
Scaling the Circular Economy: How Chemicals Companies Are Building Sustainable Value Chains

Scaling the Circular Economy: How Chemicals Companies Are Building Sustainable Value Chains | Webinar

October 23, 2025

7:00 a.m. PDT | 9:00 a.m. CDT | 10:00 p.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events

Driving GBS Performance: Skills? Capabilities? No, It’s Mindsets | Webinar

October 14, 2025

8 a.m. PT | 10 a.m. CT | 11 a.m. ET | 4 p.m. BST | 8:30 p.m. IST

Webinar

1 hour