90-minute virtual roundtable on Wednesday, September 2, 2020; 11:00 a.m. – 12:30 p.m. ET
The Coronacrisis has required service providers to handle the turmoil of work from home, medical absenteeism, and an economic downturn. Some providers have fared better than others. In this interactive discussion we’ll talk about which suppliers are emerging as leaders and which suppliers are falling behind, and participants will share their experiences as they settle into the next normal.
Who should attend
Outsourcing category and supplier managers for BPO, IT services, and engineering services
What will you learn
Participants will discuss the characteristics that differentiate suppliers that successfully navigated the early days of the crisis; the current outsourcing market and attributes of a winning model; and, which providers are financially outperforming their peers.
Virtual roundtable hosts
Jimit Arora, Partner
Amy Fong, Vice President
Virtual roundtable guidelines
The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.
Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants.