Companies that use GBS and shared services merely to reduce costs and standardize processes are behind the curve. Today, failing to deliver strategic value puts these functions at risk of obsolescence and mass exodus of their best talent. This conference is for those who want to learn how the smartest GBS and shared services leaders are evolving and expanding their value proposition, enhancing the customer experience, and delivering new benefits.
22-23 October 2019
Westin New York at Times Square