Presentation originally aired on Wednesday, August 29, 2018 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST
It’s Q3 already?! It seems like just yesterday we were making final adjustments to our 2018 plans, and yet here we are beginning to consider the year that’s been while looking ahead to 2019. With that sentiment in mind, Everest Group conducted a brief survey with leading service providers on their market perspectives for the remainder of 2018 and into 2019.
We invite both service provider and enterprise executives to join us for an insightful 60-minute session in which Everest Group industry experts will offer insights on the key issues service providers are facing, along with their market implications. In addition, we will also comment on global services developments in the second quarter of 2018, covering:
- Outsourcing trends
- Market trends in digital adoption
- GIC market trends and analysis
- Insights into location activity in offshore and nearshore geographies
Who Should Attend
Enterprise executives, particularly those focused on outsourcing & vendor management and global in-house centers, will gain providers’ perspectives on several of the key aspects of their client relationships (e.g., key budget center, benefits from digital initiatives) and key implications for their sourcing strategies.
Presenters
Michel Janssen
Chief Research Guru
Everest Group
Prashray Kala
Practice Director, Global Sourcing
Everest Group
Salil Dani
Vice President, Global Sourcing
Everest Group
Moderator
Alan Wolfe
Senior Vice President
Everest Group
