Industry-Centric BPO Solutions – Opportunity to Attain Distinctive Market Positioning – ESIGHT | eNewsletter

Everest predicts that industry-centric BPO capabilities will emerge as an opportunity for suppliers to create top-line impact for their clients and attain distinctive positioning in an increasingly competitive market. By Katrina Menzigian, VP Research, Everest Group and Saurabh Gupta, Research Director, Everest Group

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